Examples That Bring Joy to My Heart

The following are some examples that bring joy to my heart as I assist during the transitions of aging:

  • While visiting one of my patients who was born in the 20’s, I brought my iPod and downloaded music from the era.  She listened with me and the look of her eyes looked like a vision of fond memories.
  • Christmas had come and the client could not be with her family.  With the use of SKYPE, I connected the client with those she loved…her children and grandchildren.  Since she was living in assisted living she was no longer able to participate in family gatherings.  By connecting her with them through SKYPE she felt as if she were there.
  • My client was unable to physically get to the funeral of her mother-in-law.  To make it possible I attended the funeral and connected her to the funeral through SKYPE so she could be at the funeral in a way that she could.
  • I received a call at 10 p.m. that a client’s electric wheelchair was not working.  I called the wheelchair person who said that he would be there the first thing in the morning.  The wheelchair was fixed by 10 a.m. the next morning.
  • The family of this client lives out of town and the client needed to have her monthly team meeting with the facility care team.  I flew to Southern California (and continue to do so for the monthly meetings) and took notes for the family.  There has been some meetings where I have conferenced the family in or texted them if a specific question requiring their attention came up during the meeting.  After the meeting, I emailed a report to the family.
  • Needing to transition a client from home care to a facility, I traveled to 7 states and looked at 49 facilities for the client and found the best place for his wife.
  • Families are not always sure when it is time for Hospice, so I connect them with the resources needed to assist them in making that decision.
  • A client was being charged for hourly checks on their family member.  The family did not believe that the checks were being done.  I paid a visit to the nursing home and discovered that the family was correct.  The money paid for the extra patient checks on their loved one was reversed and the hourly patient checks began to happen as the family had requested.

Other examples:

Example 1: Your mom is living in Northern California in a home and she needs to get new glasses.  I work with you and the facility staff to find the best doctor for your mom, set up the appointment, and schedule an aide to go with her.  After her appointment I’ll give you an update on the visit and email documentation for your records.  When her new glasses come in, I can pick them up for your mother and deliver them on my weekly visit.

Example 2: Dad wants to go to the movies and there is no one to take him.  I check in with you and confirm that this is something that you think would be beneficial.  I arrange transportation, and dad gets a few hours out to do something he loves.

Example 3:  Your loved one will be moving out of the area to Arizona and with your job and children you are unable to spend more than a couple of days to get her settled.  I can travel to where your loved one will be living and stay for up to 10 days.  Return arrangements are available.